Opay is a popular mobile payment and financial services platform that provides a wide range of services, including money transfers, bill payments, loans, and more, even with the usefulness of the tool for managing your finances, there may come a moment when you want to remove the Opay app from your device.
It could be that you’re transferring to a different payment platform or you are no longer using the App and you want to simply free up space on your mobile, this detailed article will walk you through the procedures on how to delete your Opay app.
Whatever the reason why you want to delete the App, you have to consider the consequences of permanently deleting the App. So, before you delete the App, consider the following:
What to do Before You Delete Opay App
Before you delete the Opay app, consider the following:
Check your Account Balance
If you have funds in your Opay wallet, make sure to withdraw or transfer them to another account or payment method before deleting the app. If the app is deactivated, you may lose access to these funds.
Linked Services
If you’ve linked other services or accounts to your Opay app, such as your bank account or a ride-hailing service, please be sure to unlink them or move any essential information to an alternative method.
Data Backup for your Account
If you have transaction history or additional important data in the Opay app that you want to save for your records, take screenshots or store the information elsewhere before deleting the app.
How to Delete Opay App on Andriod Device
If you’re using an Android device, follow these steps to remove the Opay app:
- Locate the Opay app icon on your home screen or app drawer.
- Press and hold the Opay app icon until a menu displays.
- Tap the “Uninstall” or “Remove” option from the menu.
- When asked, confirm the deletion.
- The Opay app will be uninstalled from your device.
How to Delete Opay iOS (iPhone and iPad) Device
If you’re using an iOS device, such as an iPhone or iPad, follow these instructions to erase the Opay.
- Locate the Opay app icon on your home screen.
- Press down the Opay app symbol until it begins shaking and an “X” icon appears in the upper-left corner of the app icon.
- Tap the “X” icon.
- When asked, confirm the deletion.
- The Opay app will be uninstalled from your device.
How to Delete Your Opay App via Email
To completely remove your OPay account, follow these steps:
- Log in with the email address you used to set up your OPay account.
- Send an email requesting that your account be terminated, erased, or deactivated.
- Make sure your email’s subject clearly expresses your objective, such as “Request to delete OPay account.”
- Customer assistance can be reached at customer service customerservice@opay-inc.com
- When OPay receives your email, it will process your request and block your account.
Frequently Asked Questions
Below, are some of the frequently asked questions on deleting Opay Accounts and their short answers:
Can I delete my Opay account if I have unsolved issues or disputes?
If you have outstanding difficulties or complaints with Opay, it is recommended that you contact customer care before attempting to deactivate your account. Your account being deleted may hinder the resolution procedure.
Is there a waiting period for account deletion?
Before deleting your account, Opay may require verification or a waiting period to ensure the request is authentic. This time frame could vary depending on their policies.
When I delete my Opay account, what happens to my account balance and transaction history?
Make careful to remove or transfer the money in your wallet before canceling your Opay account. If you delete your account, you may lose any remaining balance. Transaction history may also be inaccessible, so save any vital information ahead of time.
Is it possible to reopen my Opay account once it has been deleted?
Once an Opay account has been deleted, it cannot be reopened. If you want to use Opay services again, you must register a new account.
Are there any charges for deleting my Opay account?
Opay may or may not charge a fee to delete your account. However, it is recommended that you review Opay’s terms and conditions for any potential charges associated with account deletion.
Conclusion
Deleting the Opay app from your mobile device is simple, but you must take a few steps to avoid losing any important information or payments. Before deleting the program, always remember to withdraw any remaining balance, unlink any related services, and back up any important information.
After you’ve finished these steps, you can confidently delete the Opay app from your device and continue with your financial management needs on your preferred platform. And to delete the app easily follow the steps provided in this article.
Check Out:
- How to Open an Opay Account
- How to Borrow Money from Opay
- Benefits of Opening an Opay Bank Account
- How to Transfer Money to My Opay Account
- How to Apply for Opay Automated Teller Machine (ATM) Card