The security of our financial assets has never been more critical in an age when digital transactions and online banking are commonplace. As a Zenith Bank account holder, you are responsible for protecting your money and personal information from potential threats.
That is why knowing how to close or block your Zenith Bank account effectively is a critical skill that allows you to take control of your financial security.
We’ll go over why it’s essential to know when and how to block your account and give you some pointers on keeping your finances safe from unauthorized access, theft, and fraudulent activity.
The Importance of Understanding How to Block Your Account
Consider this scenario: you wake up one morning to find suspicious activity on your bank account. Panic sets in as you become aware of the possibility of unauthorized access to your hard-earned money.
Knowing how to close your Zenith Bank account becomes a superhero-like skill at this point.
Understanding the account-blocking process allows you to act quickly and decisively in the event of a security threat.
It’s like having a financial safety button to protect yourself from cyber threats and fraudulent activities.
So, whether it’s a stolen phone or any other suspicious activity, you can put on your superhero hat and quickly close access to your account.
Scenarios in Which Your Zenith Bank Account Should Be Blocked
Life is unpredictable, and sometimes tragic events occur. Here are a few scenarios in which you might need to use the account-blocking feature:
Phone Lost or Stolen
Losing or having your phone stolen is not only inconvenient, but it also poses a security risk. Anyone with access to your phone could try to access your account.
Closing your account immediately prevents unauthorized transactions and keeps your money safe.
Suspected Fraudulent Activity
Have you ever received notification of a transaction you never completed? Without a doubt, it’s a terrifying sensation.
If you suspect fraudulent activity in your account, you must act quickly. Closing your account prevents further unauthorized access and keeps your funds safe.
You may have shared your account information in good faith with a friend or family member, but they accessed it without your permission.
In such cases, blocking your account ensures that only you can access your money.
How to Block a Zenith Bank Account Using a Different Phone
Nowadays, we rely heavily on our mobile phones for various tasks, including financial management. But what if your primary phone is lost, stolen, or unavailable? You don’t have to be concerned because Zenith Bank has you covered! If your phone is lost or stolen, you must act quickly to protect your account.
- Contact the Zenith Bank Call Center as soon as possible to request that your mobile phone number be deregistered for USSD Banking.
- Begin the process by dialing the Zenith Bank USSD code *966*911# from any mobile phone.
Alternatively, contact the bank’s customer service. Provide the customer service representative with the phone number associated with your account during the call.
How to Block a Zenith Bank Account Using a USSD Code
When protecting your Zenith Bank account while you’re on the go, there’s a handy tool at your fingertips: the USSD code!
- On your mobile phone, enter *966*911#.
- You can dial the code from any phone number.
- Follow the prompts and guidelines on the screen.
- When prompted, type in your USSD PIN.
- Please send the request.
- You will receive a confirmation message indicating that your Bank account has been successfully blocked.
How to Contact Customer Service to Block a Zenith Bank Account
If you need to close your Zenith Bank account quickly, contact their customer service at:
Contact Customer Service: Contact Zenith Bank’s customer service department by phone, email, social media, or visiting a branch. Please get in touch with Zenith Direct at 234-1-2787000 or 0700ZENITHBANK.
Check Your Identity: To verify your identity, provide account-related information such as your name, date of birth, mobile number, and account details.
Request Closure: Inform the customer service representative of your desire to close your account.
Follow Any Additional Instructions: Follow any additional instructions or security measures to protect your account.
Receive Confirmation: If your transaction is successful, you will receive a confirmation message for your peace of mind.
Additional Guidelines for Blocking a Zenith Bank Account
Preparation is the key to quick and efficient action when successfully closing your Zenith Bank account. Before attempting to close your account, ensure you have all the necessary account information.
Here is a list of the information you should have on hand:
- Account Number: Your account’s primary identifier is your unique Zenith Bank account number. This information must be memorized or securely written down for easy access during closing.
- Registered Mobile Number: The mobile number associated with your Zenith Bank account is critical in confirming your identity. Ensure you can access this mobile number because verification codes may be sent during the account-blocking process.
- PIN (Personal Identification Number): The PIN for your account is similar to a secret key that unlocks your financial vault. To maintain the highest level of security, keep this PIN confidential and avoid sharing it with anyone.
- Date of Birth: Another information that may be required for identity verification during the account blocking process is your date of birth.
Security Measures to Take when Blocking your Zenith Bank Account
Keep Your Smartphone Safe
Your mobile phone is the key to your Zenith Bank account, so keep it safe. Set up a strong passcode or biometric lock on your phone to prevent unauthorized access.
Be Wary of Personal Information
Be wary of unsolicited calls, emails, or messages requesting your account details or PIN while the account is blocked. Zenith Bank will never request such information via these channels, so never provide sensitive information to unknown individuals.
Use Secure Networks
Use a secure and private network to access your Zenith Bank account. Avoid banking transactions on public Wi-Fi or shared computers, as these networks may pose security risks.
Blocking your Zenith Bank account is essential in safeguarding your finances and personal information in case of unauthorized access or fraud.
You can secure your account and reduce the risk of financial loss by contacting the bank’s customer service as soon as possible, verifying your identity, and following their instructions.
Remember to stay vigilant and proactively protect your banking information to avoid future security breaches.
Is there a fee associated with closing my Zenith Bank account?
Zenith Bank does not charge any fees for account closure. It is a security measure made available to account holders.
What is the Zenith Bank Account Blocking Code?
You can use the following methods to block your Zenith Bank account:
To block your account, use the USSD code *966*911# and follow the on-screen prompts. Make sure that your phone number and USSD PIN are entered correctly.
In an emergency, how do I block my Zenith Bank account?
If you need to block your Unity (United Bank for Africa) bank account immediately due to an emergency, use the following procedure:
- Using the USSD code.
- Customer care.